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Pink Beauty Lashes & Nails Policies

Last updated: August 21, 2026

Our Policies

Thank you for choosing our nail salon. To ensure the best experience for all clients, please take a moment to review our policies below.

Booking & Appointment

  • Appointments are recommended to ensure availability.
  • Please arrive on time for your appointment. If you arrive early, kindly check with us to see if we are ready to accommodate you.
  • Clients arriving more than 10 minutes late may be required to reschedule or have their service adjusted.

Cancellations & No-Shows

  • Cancellations or rescheduling must be made at least 4 hours in advance for studio appointments and 24 hours in advance for mobile services.
  • First-time late cancellations or no-shows will result in a 50% charge of the service fee.
  • A 50% deposit will be required to secure your next booking following a late cancellation or no-show.
  • Multiple no-shows may lead to restricted access to future bookings.
  • Thank you for your understanding and continued support.

Payment

  • We accept cash, credit/debit cards, and digital payments (Apple Pay).

Mobile Services

  • Travel fees apply to all mobile appointments and are based on travel time.
  • A minimum service charge of $100 and a small deposit are required to confirm mobile bookings.
  • We kindly request at least 48 hours’ notice to schedule and confirm mobile services.
  • Clients are responsible for providing a clean, safe, and well-lit environment for the appointment.

Service Guarantee

Our service guarantee
We want you to love your lashes and nails. If the work itself isn’t right, we’ll fix it.

What’s covered: application, shape, symmetry, finish, and early lifting or shedding that isn’t explained by wear and aftercare.

How it works: contact us within 7 days of your appointment and we’ll book a complimentary repair within the following two weeks. You’re welcome to return to your original technician or book with another member of our team — whichever you prefer.

What isn’t covered: a change of mind, a new colour or design chosen after your appointment, damage from picking, biting, or removing the work yourself, and wear resulting from aftercare we’ve advised against. One complimentary repair per service visit.

If something concerns you about your skin, scalp, or nails — irritation, redness, or discomfort — please contact us directly rather than using the contact form, so we can respond properly.

Safety

  • For health and safety reasons, we may decline service for clients with contagious conditions (e.g., fungal infections, open wounds).

Children & Guests

  • Children are welcome but must be supervised at all times.
  • To maintain a calm atmosphere, only the client receiving the service may be in the treatment area unless otherwise arranged.

Pets

  • No pets are allowed in the salon or during mobile services, with the exception of certified service animals.

Questions?

  • Feel free to contact us if you have any questions about our policies or services. We’re happy to help!